Being faced with the new task of creating an online product that needed a specific voiceover to bring it alive, making it friendly but authoritative at the same time, was daunting. However once we found Cromerty and listened to her (free) sample of some of our material we knew that we’d found the right person. Cromerty was very patient as we provided small pieces of feedback on the recordings she provided to us, making adjustments until we ended up with just what we were looking (or should that be listening?) for. The product has recently been tested successfully by a number of external users. We’ve ended up with what we wanted – a friendly, approachable voice that doesn’t detract from the content, but absolutely brings it alive with just the right tone.